Frequently Asked Questions

What does the site work?

How does the site work?

Hollybazar is an Online Grocery Shop in Dhaka, Bangladesh. for your daily, weekly and monthly grocery bazaar and for your Grocery Shopping through Online. Hollybazar delivers all kind of grocery items such as cooking items, beverage, bread & bakery, snacks, milk & dairy, beauty and body care, baby care, health care, home & cleaning items, stationary and daily needs to customer doors by ensuring quality, faster delivery and reasonable price.

What are your delivery hours?

We deliver from 8 am to 10 pm every day.

How much do deliveries cost?

There is a BDT 25 delivery fee if the order value is 1 to 9 KG. If the order value is over than 10 KG, we charge BDT 40 delivery fee.

How can I search for products on your website?

There are two ways to search for products on our website. Either you can browse through our categories option, or you can search for your product by typing the desired product name in our “Search bar".


What Payment Methods Are Accepted?

You can pay for your order on using the following modes of payment: Cash on delivery and mobile wallet (Bkash / Rocket /Nagad).

Order & Retunrs

How can I get update about my order?

You can trace your order from your user account and our delivery man will also call you after reaching at your address. You can also call our customer service team for latest update about your product delivery.

What is the minimum or maximum order for delivery?

Minimum order delivery is Tk. 100. You can order up to Tk. 3000 in a single order for COD. If you pay in advance by debit or credit or Mobile wallet you can enjoy unlimited order facility.

Can I order over the phone?

Absolutely. Our Contact is +8801734-97-2882.

What about quality?

We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back with the delivery person. If you forget to do that, you can call us within 3 days and we will replace the item for free.

What is your sourcing?

We have contact with wholesalers, manufacturers and importers. We ensure the quality product.
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